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Deposits & Payment

Full payment (100% of the total trip cost) is required at the time of booking to secure your place.
Of this amount, 25% of the total trip cost is non-refundable.

The remaining 75% is refundable in line with the cancellation policy below.

Cancellations by the Customer

Guided Trips

More than 3 weeks before the trip start date:
The 25% non-refundable portion will be retained.
The remaining 75% will be refunded in full.

Within 3 weeks of the trip start date:
The 25% non-refundable portion will be retained.
A 50% refund of the total trip cost will be issued (this excludes the non-refundable 25%).

Within 72 hours of the trip start date:
The booking is non-refundable.

GGCT Hire/Multi-day / Single-day

Full payment is required at the time of booking, with 25% of the total cost being non-refundable.

More than 7 days before the hire start date:
The 25% non-refundable portion will be retained.
Any remaining balance paid will be refunded in full.

Within 7 days of the hire start date:
The booking is non-refundable.

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All cancellation requests must be made in writing and are effective from the date they are received.

Cancellations by RTSS

If River to Sea Scotland is required to cancel a trip (for example, due to extreme weather or safety concerns), we will make every reasonable effort to offer an alternative date.

If an alternative date is accepted, the booking will be transferred at no additional cost.

If an alternative date cannot be agreed, customers may choose between:
• a 75% refund of the total booking cost (the 25% non-refundable portion will be retained), or
• a voucher for 100% of the total booking value, valid for future trips.

Please note: In order to give you the best and safe experience, locations of the paddling venue may be changed last minute if weather conditions are not appropriate at the booked venue. This will always be discussed with you first.

We strongly recommend that all participants take out travel insurance that includes trip cancellation, medical coverage, and personal liability. This ensures you’re financially protected in-case unexpected events prevent you from attending/finishing the trip.